Zeronine LATAM · GALGO

GALGO: OMMS, GAMS, and GIS platform for critical infrastructure O&M.

GALGO connects operations, maintenance, GIS, field app workflows, and SCADA/ITS integrations in one management layer. Every event, work order, and measurement is recorded with technical context and verifiable evidence. GALGO combines OMMS, GAMS, GIS, and CMMS capabilities as an integrated maintenance and transport infrastructure operations management system.

  • 24/7 operational control: event log, response times, and crew coordination connected to the Operations Control Center (CCO).
  • Traceable maintenance: corrective, preventive, and routine work with mobile evidence (GPS/chainage/photos/resources).
  • KPIs and service levels: standards calculated in real time, tied to field execution.
9 countries in production
10.890 daily users
987.945 records/month
4.823 daily field captures
Clients in production
+54 active projects
9 countries
+60 infrastructures
24/7 operations

What GALGO does in practice

  • Integrates SCADA/ITS, GIS, field app, and BI into one operational flow.
  • Turns alerts and events into auditable work orders.
  • Calculates KPIs, standards, and service levels in real time.
  • AI + WhatsApp to move faster, with clear roles and traceability.

Proof in production

Production results with full traceability.

GALGO is deployed across concessions, airports, energy, and industrial environments. It is built for continuous operations, contractual compliance, and corporate KPI governance, not one-off demonstrations.

+54 active projects
+60 critical infrastructures
8.400 km of road network managed
24/7 operations and monitoring

Multi-country, multi-sector experience

We have implemented GALGO in road concessions, tunnels/ITS, airports (SICC), energy/pipelines, and industry. This lets us standardize processes and scale to new infrastructures without reinventing operations.

  • Integration with SCADA, ITS, tolling, weigh stations, meteo, and communications.
  • Corporate governance of KPIs and service levels.
  • Full audit trail of who, when, what, and where.

From data to control

From field events to contractual indicators.

GALGO connects critical subsystems and field teams in a single operational flow. Information becomes traceable work, automatic KPIs, and reports ready for audit.

1) Signals and events

SCADA/ITS, communications, GPS, the Operations Control Center (CCO), and field operations.

2) GALGO

Operations, maintenance, standards, BI, and audit connected.

3) Outputs

KPIs/SLA, reports, auditability, and CAPEX/OPEX decisions.

GALGO Modules

Modules built to solve concrete operational problems.

Each module covers a specific operations or maintenance domain with verifiable traceability. You can start with a focused scope and scale without losing data standards or control.

GIS + Inventories (ISO 55001)

Problem: assets scattered and without context.

How: georeferenced inventory with technical hierarchies.

Evidence: single asset history with location and status.

Operations + Logbook (CCO)

Problem: incidents without a complete trail.

How: 24/7 event logging and crew coordination.

Evidence: response times and auditable closures.

Maintenance (Work Orders)

Problem: maintenance disconnected from the field.

How: mobile work orders with GPS, photos, resources, and time logs.

Evidence: plan compliance and corrective traceability.

Standards + KPIs

Problem: late and manual indicators.

How: automatic calculation of service levels in real time.

Evidence: dashboards ready for supervision/regulator.

ITS + Integrations

Problem: SCADA isolated from operations.

How: alerts that generate work orders and availability monitoring.

Evidence: continuity by equipment and subsystem.

PQRS + Customer Service

Problem: claims without full follow-up.

How: intake and response flow connected to operations.

Evidence: response times and documented closures.

BI + Reports

Problem: manual, fragmented reporting.

How: executive dashboards and automated reports.

Evidence: comparable histories by concession.

Audit + Availability

Problem: lack of forensic trail.

How: action logs, backups, and operational continuity.

Evidence: exportable who-when-what-where.

Operational layer

Connected operations let teams decide earlier and better.

GALGO aligns field data, industrial systems, and operations teams in one execution flow. The result is less rework, better coordination, and faster response.

Coordination

Control center, crews, and supervision working from one operational source of truth.

Priority

Critical events and maintenance evaluated with clear rules and full traceability.

Outcome

Stronger SLA compliance and executive decisions backed by real-time evidence.

Industrial integration

Technical integration without disrupting operations.

We integrate through APIs, web services, or database connectors based on each environment. GALGO unifies events, maintenance, and KPIs under one shared corporate standard.

SCADA

ABB, Siemens, Horus, Small World, and open-source environments.

Two-way integration for events and status.

ITS and Tunnels

CCTV, message signs, SOS, lighting, ventilation, alarms.

Alerts → automatic work orders.

Tolling and Weigh Stations

Traffic, counts, revenue, weigh stations, and road operations.

Availability and flow KPIs.

Meteorology

Temperature, rain, visibility, wind, alerts.

Real-time operational context.

Communications

GPS, radio, PBX, IP switchboards.

Logbook connected to the CCO.

ERP and Finance

SAP, SINCO, Oracle, Dynamics.

Traceable OPEX/CAPEX costs.

BI

Power BI, Metabase, JDBC connectors.

Executive and corporate dashboards.

What the client gains by integrating

  • Unified events in a single logbook.
  • Automatic maintenance from equipment alerts.
  • Real and comparable availability KPIs.
  • Contractual evidence and audit ready for the regulator.
Integrations and roadway indicators

Cost control

Technical and financial control in the same view.

GALGO connects operations, maintenance, and finance to evaluate performance with technical and economic criteria. It allows cross-concession comparison and better investment prioritization.

  • Real OPEX by asset, segment, road, or concession.
  • Budget control with early deviation detection.
  • CAPEX by condition, risk, and criticality (life cycle).
  • Corporate benchmark across infrastructures.
Cost control and executive dashboard

AI + WhatsApp

Automation that helps real operations teams.

GALGO AI helps teams query, alert, and execute operational tasks without losing control. WhatsApp becomes a work channel while GALGO preserves permissions, records, and traceability.

GALGO AI Agent

Natural-language queries, report generation, and recommendations based on operational data.

Operational WhatsApp

Crew alerts, incident reporting with photos/location, and quick queries from the field.

Governance and security

The AI inherits permissions, logs every interaction, and does not execute critical actions without confirmation.

Implementation and SLA

Phased implementation with clear milestones and ownership.

The approach balances speed-to-production with data quality. Scope, responsibilities, and SLAs are defined from day one to protect operational continuity.

Implementation phases

Month 1 Month 2 Month 3 Month 4 Month 5 Month 6

Phase 1 · Technical setup

Server setup + SaaS kickoff.

1 week

Phase 2 · Configuration

Module, user, workflow, report, and dashboard configuration.

2 months

Phase 3 · Field rollout and go-live

Field deployment, training, and assisted operations.

3 weeks

Phase 4 · Stabilization

Usage monitoring, stabilization, and continuous improvement.

3 months

What we need to start

  • Road alignment in KMZ and chainage points.
  • Current inventories (Excel or existing system).
  • Staff list, roles, and shifts.
  • Workflows and operational division.
  • Mobile units with GPS connectivity.
Request type Response time Examples
Critical 0–3 hours System outage, total unavailability.
High 0–12 hours Report failures, permissions, or key functionality.
Enhancements 1–5 business days Updates, inventories, profiles, or dashboards.
New development To be evaluated Specific features outside the base scope.

Testimonials

References from teams running GALGO in production.

Real testimonials from clients in production.

"Zeronine and the Galgo platform have been outstanding. Over these years they have shown a constant commitment to optimizing our processes, managing and controlling our assets. Thanks to their collaboration, we have achieved excellent levels of efficiency and control."

César Bernal Head of Telecommunications · Empresa Nacional de Autopista (Panama)

"Galgo R2 enables monitoring and compliance with contractual indicators for 4G concessions, in an efficient and user-friendly way."

Jesús David Pérez Hernández Head of Operations · Autopistas del Caribe

"The Galgo application has allowed our concession to optimize operation and maintenance processes, effectively managing information and significantly improving response times and decision-making."

Johana Patricia Vargas García Maintenance and Road Safety Coordinator · Transversal del Sisga

"ZERONINE has always been available to assist with any difficulty on our end. GALGO is the eyes I have on the road to know what is happening in real time."

Julián Arbelaez Operations Director · Autopista Rio Magdalena

"Galgo is a platform that, in addition to meeting the concession contract appendices, enables development with versatile, simple, fast, and secure software."

Juan David Navarro Botero Operations and Maintenance Manager · Ruta del Cacao

"The constant, smooth communication with Zeronine's technical team has allowed us to adapt and train staff quickly and without setbacks."

Renato Ojeda Operations and SICC Coordinator · Covioriente

Demo

Let's review your operations in a technical demo.

We review your current setup, priority integrations, and compliance requirements to define a realistic scope.

What you'll see in the demo

  • Real operational flows (CCO → field → KPI).
  • SCADA/ITS integrations and work-order automation.
  • Reporting and audit for supervision.
  • AI + WhatsApp with roles and traceability.
WhatsApp Request a demo