Clear phases with technical and operational deliverables by milestone.
Company
Engineering + software to operate critical infrastructure.
Experience in road, airport, rail, energy, and industrial infrastructure, with a production platform that unifies O&M, standards, and traceability. GALGO combines OMMS, GAMS, GIS, and CMMS capabilities as an integrated maintenance and transport infrastructure operations management system.
- Team with real operations and maintenance experience.
- Industrialized implementation methodology.
- Support and SLAs focused on continuity.
Experience
Regional presence with real operations.
We operate in multiple countries across Latin America and Spain, managing critical infrastructure with demands for availability, SLAs, and audit.
Operational verticals
- Road concessions and tunnels/ITS.
- Airports and SICC.
- Energy, pipelines, and industry.
- Urban infrastructure and logistics.
Execution capacity
Regional experience matters only when it turns into repeatable outcomes.
That is why we combine methodology, support, and operational governance so implementation does not depend on individual effort, but on a scalable execution model.
Training and follow-up to consolidate real usage in the field.
Regional support and SLA structure to sustain 24/7 operations.
Methodology
Industrialized implementation: producing operational data in ~3 months.
Phased implementation, in parallel workstreams (GIS, operations, maintenance/indicators).
Phase 1 · Technical setup
Server setup + SaaS kickoff.
1 weekPhase 2 · Configuration
Module, user, workflow, report, and dashboard configuration.
2 monthsPhase 3 · Field rollout and go-live
Field deployment, training, and assisted operations.
3 weeksPhase 4 · Stabilization
Usage monitoring, stabilization, and continuous improvement.
3 monthsWhat we need to start
- Road alignment and chainage points (KMZ).
- Current inventories (Excel or existing system).
- Staff list and roles.
- Mobile units with GPS connectivity.
- Workflows and operational division.
Implementation workshop
We design the plan with your technical and operations teams.
Request workshopSupport and SLA
Operational continuity with defined response times.
Classification of critical requests vs. enhancements, with clear SLAs and regional support.
| Request type | Response time | Examples |
|---|---|---|
| Critical | 0–3 hours | System outage or total unavailability. |
| High | 0–12 hours | Report failures, permissions, or key functionality. |
| Enhancements | 1–5 business days | Updates, inventories, profiles, or dashboards. |
| New development | To be evaluated | Requirements outside the base scope. |
Offices
Close regional presence.
Colombia (HQ)
Bogotá D.C.
Mexico
Mexico City
Panama
Panama City
Spain
Madrid